Personal Data Processing Policy

Sole Proprietor Murashko Andrei Antonovich (Comfortline.by)

1. General Provisions

This Personal Data Processing Policy (hereinafter — the Policy) defines the procedure for processing personal data of users of the Comfortline.by website (hereinafter — the Website). The Policy was developed in accordance with the Law of the Republic of Belarus dated May 7, 2021, No. 99-Z "On the Protection of Personal Data". Data Controller: Sole Proprietor Murashko Andrei Antonovich UNP: 193255422 Address: Republic of Belarus, Minsk, Fyodorova St., 19-10 Email: info@comfortline.by Phone: +375 (44) 762-06-49

2. Personal Data Processed

The Controller may process the following data: • Name • Phone number • Email address • Trip information (route, date, time) • IP address, cookies, and technical data

3. Purposes of Processing

Personal data is processed for: • Processing and fulfilling transfer orders • Communicating with clients • Providing information about services • Improving the Website • Marketing and advertising (with separate consent)

4. Legal Grounds

Processing is carried out on the basis of: • Consent of the data subject • Conclusion and performance of a contract • Requirements of the legislation of the Republic of Belarus

5. Obtaining Consent

The user gives consent by: • Filling out forms on the Website • Checking the checkbox before submitting data

6. Transfer of Data to Third Parties

Personal data may be shared with: • Drivers and partners for order fulfillment • Analytics services such as Google Analytics • Advertising platforms such as Google Ads • Government authorities in cases provided by law

7. Cross-Border Data Transfer

When using foreign services, cross-border transfer of personal data is possible in compliance with the requirements of the legislation of the Republic of Belarus.

8. Data Retention Period

Personal data is stored: • No longer than necessary for the purposes of processing • Or for the periods established by law

9. Rights of the Data Subject

The user has the right to: • Receive information about their personal data • Request its modification, blocking, or deletion • Withdraw consent for processing • Appeal against the actions of the Controller To exercise your rights, please send a request to: info@comfortline.by

10. Protection of Personal Data

The Controller takes the necessary legal, organizational, and technical measures to protect personal data from unauthorized access, loss, modification, or disclosure.

11. Use of Cookies

The Website uses cookies for: • Proper functionality • Analysis of user behavior • Ad personalization The user may disable cookies in their browser settings.

12. Final Provisions

The Controller reserves the right to make changes to this Policy. The current version is always available on the Website.